Revealed: How many of us spend more on our pet’s health than our own

Kiwis’ love for their pets is revealed in the latest research from Canstar, which shows that a third of us spend more on our pet’s health than our own. One in five also has dental coverage for their four-legged friend.

Our dedication doesn’t stop there – a third of us also say we would consider going into debt to pay for any treatment required for our pet.

We’re a nation that loves our animals, and that means our choice of pet insurer matters. Today we are proud to reveal that the winner of our Most Satisfied Customers award for pet insurance is PD Insurance!

The insurance provider, which has partner brands around the world, has earned 5-star ratings from its customers for key satisfaction factors including overall satisfaction, value for money, customer service and communication.

Jose George, managing director of Canstar New Zealand, said PD’s customers were strong supporters of the brand. “Kiwis are very fond of their furry family members and like to know that their pets will be well cared for in the event of an accident or illness. PD’s high ratings for value, service and communication show that his customers feel that their pets will be in safe hands should anything go wrong.

“PD is a relative newcomer to the New Zealand market and its success to date is a testament to its customer service. Congratulations to the team.”

PD New Zealand COO Michelle Le Long said, “We are truly proud to be recognized in this way by our members and delighted that our products and customer service meet or exceed their expectations.

“The fact that PD Insurance has outperformed our well-established competitors in this way affirms that our strong commitment to customers over the past two years makes our members fans.

“We are delighted to have won such a prestigious award from Canstar, a company whose advice is so respected by New Zealanders.”

The research also showed how confident Kiwis are with their pet insurance, with nearly 60% saying it gives them confidence that they can get treatment for their pet if needed. .

This figure rises significantly among older New Zealanders, with more than 70% of those over 50 saying they feel reassured about having pet insurance. The figure also skews women, with 67% of women saying they are reassured, compared to 47% of men.

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