Pet Emergency Care Opening Next Week in Olean | News

OLEAN — If you’ve ever had a health scare with your cat or dog and can’t see your regular vet, a new pet emergency service in town can help.

Enchanted Mountains Emergency Veterinary Care, located at Westgate Plaza at 700 W. State St., is about to open and begin responding to medical emergencies for local pets.

“There is a desperate need here,” said Dr. Katie Gies, owner of Enchanted Mountains UVC. “I happen to be an emergency vet. There is a huge need for veterinary care of all kinds, but that is precisely what is lacking.

Gies said she wants the community to see EMUVC as human emergency care rather than an emergency room or hospital. She said she might see real emergencies, but the animals won’t be hospitalized or kept for standard procedures.

“If it worries you, more or less, I will see it,” she said. “If your pet is limping and you don’t want to wait to see your regular vet, and you don’t want to drive more than an hour to Orchard Park, then you can come here and it might be something you I could easily treat and help your pet feel better.

Although she doesn’t have regular clients, Gies said she hopes to work with area veterinarians to help animals they can’t see immediately, then turn medical records over to the regular vet.

To help streamline the process of getting a pet into emergency care, Gies recommends completing and emailing an intake form on the EMUVC website before submitting. a text message to emergency care to let them know the basics before entering.

“We’ll be able to sort some on the fly,” she said. “It may be a situation where the animal won’t need to enter at all, potentially something I know has to go straight to Orchard Park or we’re ready for you when you get here.”






Dr. Katie Gies, owner of Enchanted Mountains Urgent Veterinary Care, stands outside the clinic’s dog entrance with her husband, Dr. Aaron Gies, and their son, James.




years of preparationGies, originally from North Carolina, has worked in the veterinary field for 16 years. A 2006 graduate of North Carolina State University, she served primarily in emergency care. In recent years, she has mostly traveled, providing emergency relief to vets across the country.

Living in Olean since 2019, Gies’ husband, Dr. Aaron Gies, is a professor of theology and Franciscan studies at Saint Bonaventure University. They have an 8-year-old son, James, a husky, Ivory, and a black cat, Whiskers.

“When he became a permanent faculty member and we decided to stay here full-time, I thought, ‘It’s time to start a veterinary clinic,'” she said. “Several vets have asked me to work with them, but I said no, we need urgent care.”

After checking out a few different places in the area, Gies found Westgate Plaza’s location to be ideal for accessible convenience and size, with separate check-in areas for cats and dogs, a play area for children and rooms for owners to wait while their pets are in the treatment area.


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Gies said a typical visit will include a check-in, hearing of the preliminary treatment plan, execution of that plan, and then follow-up by phone or in person depending on the situation.

“Your pet will go home with you, maybe go to heaven, or go to another referral facility for additional care,” she explained.







Emergency pet care opening Friday in Olean

Still under construction on April 1, this lab area is where much of the animal work will take place in the Enchanted Mountains Emergency Veterinary Care.




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Following a 2021 Times Herald article about Gies presenting to the county IDA, she said she received nothing but positive feedback and enthusiasm for the new service.

“A local urgent care facility is an exciting and much-needed resource for pets in our region,” said Dr. Amy Mount of Cuba Veterinary Care. “We are delighted to welcome Dr. Gies to the region.”

Lynda Pruski, executive director of the SPCA serving Allegany County, said having an urgent care facility in the south end was desperately needed.

“Being a shelter in a rural area, we often have animals that arrive at our shelter in need of immediate urgent care and we have to travel a few hours to Buffalo or Ithaca for veterinary care,” Pruski said. “When emergencies arise and urgent care is needed, it’s comforting to know that we now have a local pet emergency care service that we can turn to for help.”

Right now, Gies said she will focus primarily on dogs and cats, but hopes to learn more about exotic pets.

In addition to Gies, the clinic will have two part-time technicians, four assistants, two receptionists and a manager to keep operations running smoothly.

“I really hope there’s a chance that this equipment here will help attract more vets,” she said. “My company motto is ‘help those most in need’, and that’s what we want to do.”

EMUVC will be open from Friday to Monday, from noon to 10 p.m. Text or call (716) 257-4830 beforehand.