(WCMH) – If you have a dog or cat, chances are you’ve left your pet with a vet or groomer and are confident they’ll be fine when you return to pick them up.
But sometimes something goes wrong, even during the most routine grooming sessions.
Jill Ross and her daughter Carolyn now have to give birth to their beloved 12-year-old dog, Harley, because he can no longer stand on his hind legs.
They are now trying to teach him to walk again after something went horribly wrong at a local grooming salon.
“I brought him in, he was walking fine on a leash,” Ross said. “And when I picked him up, his two hind legs were hanging out in the parking lot.”
The groomer said Harley must have exhausted herself during the session and a vet was in touch with the grooming salon to prescribe anti-inflammatory pills, she said.
“But by the time I woke up the next morning,” Ross said, “he was totally paralyzed and couldn’t move any of his legs.”
Harley ended up in hospital and, after an X-ray and other tests, had to undergo surgery for a damaged disc in his back.
The cost to the Rosses was immense.
“It was $6,000 for the surgery, and more payments because he needs physical therapy now,” she said.
At this point, the Rosses are simply hoping for financial help from the groomer for what turns out to be an emotionally difficult and very costly experience.
We contacted the grooming salon, but the manager claimed Harley had a known pre-existing back condition and they had done nothing wrong.
We’ve decided not to name the show at this time because we can’t find any other injury complaints about them and because the Rosses are still hoping to negotiate some sort of settlement.
The Los Angeles Times, in a recent report, indicates that there is no licensing board for pet groomers in most states, and says to avoid a grooming injury:
- Ask if the groomer has been professionally trained.
- Ask for references from existing clients.
- Check the salon reviews at the Better Business Bureau, www.bbb.org.
- Ask if you can sit while grooming.
As for Harley, Ross works with him every day, holding his back, as suggested by physical therapists.
“Playing ball was his favorite thing he could do. So I sat on the floor and rolled him back and forth with him because he couldn’t do it himself,” he said. she declared.
A final suggestion: consider a mobile groomer who comes to your home, where your dog won’t be stressed, and you can sit next to him. This way your dog is comfortable and you don’t waste your money.
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